A Semantic Wiki-based Platform for IT Service Management
Person/Institution:
Publisher:
KIT Scientific Publishing
Place of publication:
Erscheinungsort nicht ermittelbar
Date:
2015
Extent, illustration, format:
1 Online-Ressource (XI, 609 p.)
Language:
Englisch
Providing institution:
Additional information
Abstract:
The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for interactions between the wiki and external programs. The result of the book is a platform for agile, semantic wiki-based ITSM for IT administration teams of SMEs
Object text:
English
Access and usage options
Contact
Universität Erfurt
Forschungsbibliothek Gotha
Schloss Friedenstein
Schlossplatz 1
99867 Gotha
+49 361 737-5540
bibliothek.gotha(at)uni-erfurt.de
Forschungsbibliothek Gotha
Schloss Friedenstein
Schlossplatz 1
99867 Gotha
+49 361 737-5540
bibliothek.gotha(at)uni-erfurt.de
Administrative details
Created:
2023-04-13
Last changed:
2021-11-26
Added to portal:
2023-04-13
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